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Industries · Salons & Aesthetics

Chairs full, not empty

You cannot answer the phone with your hands in somebody's hair, and the caller will not ring back. Aesthetics enquiries are worse, because they are high value and they land in the evening.

In chair

when the phone rings. Every time

£

aesthetics enquiries are high value and impatient

Deposit

the single biggest lever on no-shows

Rebook

at the chair, chased automatically if missed

01  Where it leaks

The four that cost the most

01

The call during a treatment

Nobody free to answer, no voicemail left, booking made elsewhere within minutes.

02

The consultation no-show

Aesthetics consultations that do not arrive cost a full appointment slot and a high-value conversion.

03

The missed rebook

A client who leaves without a next appointment is a client with an opportunity to try somewhere else.

04

The Instagram DM

Where a large share of aesthetics enquiries now start, and where they sit unanswered for hours.

02  The build

What we put in

  • AI receptionist answering while your team is with clients, booking into the live diary
  • Instagram and WhatsApp enquiries answered and converted in one inbox
  • Deposit capture on consultations and high-value treatments
  • Rebooking prompts when a client leaves without a next appointment
  • Treatment-specific landing pages and local SEO for high-value services

Questions

Will taking deposits lose us bookings?

It loses you the ones that were not going to arrive. In aesthetics it is almost always net positive. In hair it depends on your area, so we look at your actual no-show cost first.

Does it book into our salon software?

Phorest, Fresha, Treatwell, Timely and most systems with an API. We check yours on the first call.

Can it answer treatment questions?

It answers what you have documented: prices, downtime, aftercare, suitability. Anything clinical or borderline goes to a human, and we set that boundary with you.

Next step

What is it costing your salons business?

Twenty minutes. Bring your call log and your enquiry inbox. If there is nothing worth fixing we will say so and you get the time back.

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